Contact + FAQ

Track Package 📦

USA 🇺🇸 CLICK HERE TO TRACK WITH UPS

USA 🇺🇸 CLICK HERE TO TRACK WITH USPS

USA 🇺🇸 CLICK HERE TO TRACK WITH FEDEX

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INTERNATIONAL 🌐 CLICK HERE TO TRACK WITH 17TRACK

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If you have questions or concerns, we'd love to hear from you!

Please email us at support@muzzybrand.com

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TOP 5 FAQ

1. My Vacuum Sealed Plush Doll Is Skinny, How Do I Make It Fluffy?

First, Place Your Plushie In The Dryer On High Heat For 10 Minutes. Then Massage Thoroughly Until All The Interior Fluff Is Fluffy Again. 

2. Is Muzzy a Palestinian Owned Business?

Yes, We Take Full Pride In Representing Our Palestinian Heritage Within Our Products, Events And Online Activism. 100% Net Profits Of Our Palestinian Themed Products Are Being Donated To Help Children In Gaza. 

3. Will Muzzy Ever Release a Black Plush Doll Character?

Yes, We Are Developing a New African Character Set To Release In 2025.

4. Will Muzzy Ever Release a Boy Character To Their Collection?

Yes, We Are Developing a New Boy Character Set To Release In 2025.

5. Who Is The CEO of Muzzy Brand?

Karter Zaher from Deen Squad, And His Wife Doaa A. Zaher Are Both CEO and Co-CEO Of Muzzy, Which Launched In 2021 With Their First Childrens Book "My Magical Hijab".

6. How long do international orders take to arrive?

United Kingdom, Canada and Australia usually take 7-10 business days, but other countries could take up to 14 business days.

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